Ripple Effect Fitness operates on a scheduled 30,45 and 60 minute appointment basis for private, semi-private, and small group training sessions. Therefore, when cancelling an appointment, we require you to provide MORE than 24-hour notice, for which no additional levy shall be incurred. However, if you cancel a session LESS than 24 hours to the scheduled time, you shall be charged in full for that training session, while your trainer may utilize that time in working on your fitness program. Please understand that you’re entitled to a one-time cancellation fee waiver, whereby you can cancel a session in less than 24-hours, at no additional charge. Should your personal trainer cancel a session with less than 24-hour prior notice, you shall be entitled to one free session upon rescheduling. Please understand that the free session must be redeemed within 7 days of cancelling the previous one or shall be forfeited. However, should your personal trainer cancel a session with MORE than 24-hour notice, you shall be entitled to no free session, but the training session shall be rescheduled within 7-14 days to ensure consistency and progress in your fitness program.